26th Apr 2018
Working with you
We believe that strong relationships matter and we are always honest and professional with our clients.
One of our most valuable skills is the ability to listen and translate functional requirements into a commercially successful electronic control system. We aim to achieve a long term relationship that is beneficial to both parties.
Developing and manufacturing electronic control systems can often be a complex business. From first contact our account manager will always be available to assist and help drive the client’s project forward.
Naturally, the way we work with each of our customers varies slightly, dependent on their needs and requirements. However, the majority of projects that we undertake go through the following common phases:
- Requirements – we develop an in depth understanding of our clients’ needs, encompassing both project and business outcome goals.
- Proposal – we generate an engineering project and detailed staged proposal with costing, design and potential manufacturing options.
- Project delivery – we always endeavour to surpass our clients’ expectations, delivering creative solutions and helping their business succeed.
- Support – we provide full support on all our products.
Trend of the moment or real life development – we have all heard so much about the Internet of Things over the past few years, but what really can we take away to deliver better products and services to consumers? Demystifying the Internet of Things (IoT) has become somewhat of a passion for us at Heber.